Delivery and returns

Packages are generally dispatched within 2 days after receipt of payment and are shipped via Royal Mail 2nd class in most circumstances. If you require a different delivery method please ask.

 

Returns & Cancellation

 

In accord with the distance selling regulations the following terms and conditions are made.

Right to cancel. The customer has 7 days to cancel a custom order from the date of ordering it. A custom order cannot be cancelled once the customer has agreed to the commencement of work, in this stores case that is the point when the balance of the order is paid once custom details have been agreed on.

Returns are accepted by arrangement on faulty goods. If the customer returns the item for any reason other than faulty the return postage will not be re-imbursed.

Returns are expected to be in an unused condition.


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